“I recently had my entire chimney tuckpointed and wanted to let you know how extremely pleased I was. The job was done by Denny, Austin, and Billy and they were awesome to work with. They were courteous, professional and extremely thorough! Please pass on my thanks to these guys, and you should be very proud of the customer service they provide. I will absolutely recommend Massey Tuckpointing to anyone looking for a masonry contractor.”–A. Wilton
Massey Tuckpointing and Masonry measures success one customer at a time. Read some of our recent customer testimonials to see what our customers are saying about our tuckpointing, bricklaying, caulking and chimney repair work.
“Thanks so much for the quick turnaround on this proposal. We would like to set a date that works for you and your team to get this taken care of. Let us know what works and we’ll settle on a date.”
“In addition, I just wanted to compliment and show our appreciation for the work done on our chimney. Not only did the guys take additional steps to ensure that the job was done right when others would have left taking the chance, but the work was effective. We have had issues with smoke seeping into our neighbor’s townhome in the past. We were all holding our breath after testing it out, but there was no leak. It has allowed us to increase trust and engagement of a neighbor while also enjoying an addition to our house. I expect you will hear from her very soon as she has discussed a desire to fix her chimney as well.”
“Thanks again! We’ll look forward to getting this appointment set.”– J. Havis.
“Your guys did great (tuckpointing) work…”
“Thanks so much. I thought your guys did great work! They cleaned up nicely and the communication throughout was super. I appreciate being able to get a quick text answer. You, Ryan and Josh, were all great to work with. Sorry I didn’t get to chat with them more or know them all by name. Thanks again! It’s good to have one thing off our long list of (tuckpointing) repairs.”–J. Miller
“Amazingly Close to The Original.”–C. Bukowsky
“Hi, Matt – The (tuckpointing) work the guys did looks great. I have to also say that Damian and Dennie were very professional while on the job. They moved my plants and put down drop cloths. The final project looks so amazingly close to the original. I will send you the picture so you can do a comparison. Thanks again for your help with this. We will keep your number for future (work.)”–Cindy Bukowsky
“Great!”–H. Ruppert
“The two men you sent here were great! They never even sat down to rest. Very pleasant employees.”--H. Ruppert
Chimney Mortar
“We used Massey Tuckpointing & Masonry in March, 2011 to redo the tuckpointing on my chimney and to repair and seal the chimney mortar cap. I was extremely satisfied by the work done and the professionalism of the individuals in the company. Upon selling my home in February 2017, the buyer wanted confirmation that the crack was sealed and not leaking, and Massey Tuckpointing & Masonry came out to re-seal the chimney crack, even though the original seal had helped up fine.”–Steve Hoven
Chimney Repair Testimonial
“Brad and Brandon just finished up on our chimney– they did a great job and were very professional. I appreciate the great job.–C. Pettyjohn
Chimney Repair: Testimonial
“The chimney repair work Massey Tuckpointing did for us is perfect, and we are totally satisfied. The job foreman, Pete, worked on our project for two days and did a professional chimney repair job. Thank you for a job well done.”—Charles E. Mabel
Fireplace Repairs
“Massey Tuckpointing really stepped up to the plate and helped my family and I get our fireplace repaired before the cold weather hits. Not only did they get us into their schedule rotation very quickly, I was very impressed with the competence and friendliness of their workers: Josh and Raphael. They had a big job and they got us in and out in 3 days work. We will always use Massey for future tuck pointing and fireplace needs!”–Zach Schaefer
Description of the tuck pointing work performed:
-Built and left scaffolding until completion of job
-Grind out old mortar joints
–Tuck point matching buff type and concave joint
-Remove and replace chimney mortar crown
-Apply crowncoat sealer to mortar crown
-Clean tuck pointed area with 600 detergent
-Seal tuck pointed area Siloxane PD sealer
-Remove entire existing flue liner
-Parge chamber with Smoke-Tite
-Install new stainless steel chimney liner
-Install new energy-top damper system
-Install new flue liner caps
-Clean job site and remove all debris
Bad Contractors
After a storm or other major weather event, the storm chasers and unscrupulous contracts come out of the woodwork. Many don’t even need a storm to start their grifting operations. Many homeowner will eventually need a roofer, plumber, painter, electrician or a tuckpointer. How do you avoid getting ripped off or getting left with substandard work?
At Massey Tuckpointing, we love an educated consumer. To that end, we’d like to provide you with these miscellaneous tips:
Say NO to any contractor that pressures you to sign a contract right up front, especially if they’re making the claim that the special price is only available if you sign today. Take your time, do your homework, and read over any agreement carefully. If you don’t understand any part of it, ask a professional to take a look. Signing a bad contract or one you don’t understand, can cause major headaches if things go astray.
Refuse to do business with any contractor that doesn’t offer some type of written contract or agreement. Make sure you both sign it. Some less than scrupulous contractors will claim that there’s no need for a contract. If an issue arises and you have no contract, it will make nearly impossible to get restitution.
Does the contractor have references or testimonials? If not, that’s a strong red flag that the contractor is not making happy customers out of his prospects.
Check reviews of contractors on their site, Angie’s List, the BBB, and other reputable websites or resources. If you see more than a few negative comments and they seem to be consistent, avoid this contractor.
Avoid a contractor that asks you do sign over your insurance settlement check to him. Keep that check yourself and make payments as your deem fit.
A contractor asks you to pay the entire cost up front. These is unwise and eliminates any leverage you might have should a contractor become less that consistent or professional. Paying a deposit is completely acceptable as long as it’s no over 50% of the total cost of the project.
The contractor expects final payment before the project is completed. Make sure that final payment is made after you’re happy with and have inspected all work. In many cases in St Louis, inspections may be required to ensure that the work has been done to code.
Finally, avoid any contractor that lacks a verifiable business address.
Remember, Massey Tuckpointing has plenty of references, detailed agreements that document scope of work and prices and we never require all payment upfront or use unscrupulous methods to dupe clients. We are above board, straight forward and vetted. If you need St Louis tuckpointing, we are the trustworthy, ethical professional St. louis contractors you will trust enough to recommend to friends and family.