‘From start finish, Massey Tuckpointing shows their commitment to customer satisfaction. Ryan thoroughly explains the scope of the work that needs to be performed and Michelle responds promptly to all calls and email inquiries. The estimate detailed all the proposed work completely. The crew showed up right on time and completed the tuckpointing work in the the promised two-day framework. The house is over 60 years old, but they were still able to find replacement bricks that closely matched the original brick. This March I noticed some peeling of the chimney cap sealer. I contacted Massey and Ryan came out ASAP to determine the problem. He also coordinated an HVAC contractor to come out and inspect the furnace flue. It turned out that the furnace flue and chimney liner was over sized and needed to be replaced. After the HVAC contractor replaced the liner, Ryan came back out to reseal the chimney cap and inspect the masonry work at no additional charge. Massey Tuckpointing takes pride in their work and are concerned about their customers. I’d definitely recommend them.”–J. Vitale
“I recommend them…”–C. Kamin
“Massey was the best bid, but not the lowest bid. I did check with a number of other service providers and some did offer to do the work for less, but also offered less. Some offered to repair the existing chimney cap, while others offered to replace the cap.”
“Massey was slightly higher than some offering to replace the cap, however, Massey also came back a second day to seal the cap so that I could avoid having problems in the future. Since I was planning on having my roof replaced, I needed them to do the work quickly. As promised they worked me in without any problem.”
“The salesperson and the guys doing the were were all great. My wife and I have some ornamental flowers, a flower trellis, and some outdoor lighting directly beneath the chimney. Not one thing was damaged in any way. You could hardly tell they were even there. I would highly recommend them to anyone. “—C. Kamin