The greatest testament to our success and hard work is our customers’ satisfaction. When a customer takes the time to write a Google review or send us a handwritten note, it really makes our day. It’s an immense source of pride to read customer testimonials and learn how we exceeded customer expectations and delivered superior service. We love when our St. Louis tuckpointing customers compliment us for our tuckpointing, chimney repair, or flue liner repair and masonry services.
“Excellent (tuckpointing) work and attention to detail. Outstanding service and wonderful staff!”–B. Minougue
“Fair price, professional, efficient and polite crew. I would highly recommend Massey for any tuckpointing job!”–M. Franzblau
“Thanks, Austin, Collin & Louis for doing a fair and honest spot-tuckpointing job on our home. We recommend their services.”-G. Vuagniaux
“Massey Tuckpointing was very professional and they did a great job on my tuckpointing. I will use them in the future, and I will recommend them to all my family and friends.”–Michael K.
“It’s rare to find a residential contractor that is as easy and straightforward to work with as Massey Tuckpointing & Masonry. My wife and I were looking for a comparison estimate for work that we think we may need on our brick home and some that another contractor told us we needed. We found Massey via a Google searchand are so glad we did. Booking the appointment was simple and we received a confirmation via text with a link to our customer file where all relevant information is kept. Spring, who handles the appointment booking, was very helpful, easy to work with, and very pleasant especially with some follow up questions I had when I called back after setting the initial estimate appointment. On the day of the appointment, Ryan (Massey) came out. I received a text when he was on his way and then a phone call letting me know about when he would arrive. I was given an hour window (that’s right, just one hour) and Ryan arrived on the early side of the window. Ryan was straightforward and told me exactly what he thought we needed and why. He provided clear examples and answered all of my questions about potential work. He helped me understand the other bid I received and why he thought we did not need all of the work they suggested. He also gave me some suggestions related to some advice we received from other contractors which helped me determine the next steps for fixing another home issue. For anyone looking for a truly professional experience, I highly recommend calling Massey. Whether you go forward with the work or not, you will learn a lot about your current masonry situation and they will help you determine whether to invest a considerable amount of money in making the (tuckpointing) repairs.”–S. Hiltebeitel
“These guys (Massey Tuckpointing) were awesome! Administrative functions were great, and the onsite craftsmen were prompt, courteous, and did very good work. Cleaned up the area when finished. Awesome!”–J. Covelli
“I didn’t expect the work to be done so soon because of the pandemic. However, they showed up on a timely basis, got to work, and finished the project. They did an outstanding job and cleanup. The cost was reasonable, and I would use them again.”–J. Kelly
“Massey replaced our fireplace flue liner, repaired the chimney top and repaired the firebox. They did an excellent job, and we were happy with their work, professionalism, and communication. They did a great job replacing the brick from the hole to remove the old flue liner. They cleaned up the area every day, and they took the time to protect my landscaping when building and removing the scaffolding. We recommend them!”–L. Sharp
“I had a small, unforeseen, tuckpointing job that they were able to bump me to the front of the line (even though I didn’t ask them to). Their quick response kept the rest of my project on schedule. Massey Tuckpointing is a pleasure to do business with.”–Joe Comella
“I’ve used Massey Tuck Pointing on multiple occasions… Their estimates and invoices are always in line, They’re here when they say they will be here and they do high-quality work…would not ever hesitate to recommend Massey Tuck Pointing to anyone…”–Dennis Ayo
“Massey has been great.”–M. Christine
“A great experience from the initial contact. The (tuckpointing) work was done very well and by a professional crew. I would recommend (Massey Tuckpointing) and use again.”–L. Shulte